Cookie Policy

Last updated: December 2024

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.

This Cookie Policy explains how troopsihqo B.V. ("we", "our", or "us") uses cookies and similar technologies on our website troopsihqo.life ("our website"). This policy should be read alongside our Privacy Policy and Terms of Service.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy, except where your consent is required and has not been given.

Types of Cookies We Use

We use different types of cookies for various purposes on our website:

Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.

Legal basis: These cookies are essential for the performance of our contract with you and to provide our services.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

Legal basis: Your consent (can be withdrawn at any time through cookie preferences).

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. They remember your preferences and choices.

Legal basis: Your consent (can be withdrawn at any time through cookie preferences).

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Legal basis: Your consent (can be withdrawn at any time through cookie preferences).

Detailed Cookie Information

The following table provides detailed information about the specific cookies we use:

Cookie Name Purpose Duration Type
session_id Maintains user session and shopping cart Session Essential
cookie_consent Stores cookie consent preferences 1 year Essential
csrf_token Security protection against cross-site attacks Session Essential
_ga Google Analytics - distinguishes users 2 years Analytics
_ga_* Google Analytics - session state 2 years Analytics
user_preferences Remembers language and display preferences 6 months Functional
marketing_consent Tracks marketing communication preferences 1 year Marketing

Third-Party Cookies

We may also use third-party services that set their own cookies. These services help us provide better functionality, analytics, and user experience:

Google Analytics

Provides website analytics and user behaviour insights.

Privacy Policy: Google Privacy Policy

Payment Processors

Secure payment processing and fraud prevention.

Various providers with their own privacy policies

Content Delivery Networks

Improves website performance and loading speeds.

Essential for website functionality

Customer Support Tools

Enables live chat and customer service features.

Subject to your consent preferences

How to Manage Cookies

You have several options for managing cookies on our website:

Cookie Preference Centre

You can manage your cookie preferences at any time by clicking the "Cookie Preferences" button below. This will allow you to accept or reject different categories of cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these options in your browser's "Tools" or "Preferences" menu. Here are links to cookie management for popular browsers:

Mobile Devices

For mobile devices, cookie management is typically found in your browser app's settings menu. You may also be able to manage advertising preferences through your device's privacy settings.

Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our website. Essential cookies are necessary for basic website operation, while other cookies enhance your user experience. If you disable non-essential cookies, some features may not work as intended.

Cookie Consent

When you first visit our website, you will see a cookie banner asking for your consent to use non-essential cookies. You can choose to:

  • Accept All: Consent to all cookies including analytics and marketing
  • Reject All: Only essential cookies will be used
  • Customise: Choose which categories of cookies to accept

Your consent choices are stored in a cookie so we remember your preferences. You can change your mind at any time by accessing the cookie preference centre.

Withdrawing Consent

You can withdraw your consent at any time by changing your cookie preferences. This will not affect the lawfulness of processing based on consent before its withdrawal.

Data Protection and Privacy

Information collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR. We implement appropriate security measures to protect cookie data.

For more information about how we handle your personal data, please refer to our Privacy Policy.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website and updating the "Last updated" date.

We recommend that you review this Cookie Policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

troopsihqo B.V.

Email: privacy@troopsihqo.life

Phone: +31 302186901

Address: Vijverweg 162, 4890 LK Breda, North Brabant, Netherlands

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM CET