Last updated: December 2024
Welcome to troopsihqo B.V. ("troopsihqo", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website troopsihqo.life and our online retail services.
troopsihqo is a company registered in the Netherlands under registration number 64173598, with VAT number NL829641735B180, located at Vijverweg 162, 4890 LK Breda, North Brabant, Netherlands.
By accessing or using our website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
These Terms constitute a legally binding agreement between you and troopsihqo. Your continued use of our services following any changes to these Terms will constitute your acceptance of such changes.
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
troopsihqo provides online retail services including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
When using our services, you agree to:
You agree not to:
To access certain features of our services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password, and for all activities that occur under your account.
You agree to immediately notify troopsihqo of any unauthorised use of your account or any other breach of security. troopsihqo will not be liable for any loss or damage arising from your failure to comply with this obligation.
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violation of these Terms.
When you place an order through our services, you are making an offer to purchase products or services. All orders are subject to acceptance by troopsihqo, and we reserve the right to refuse or cancel any order at our discretion.
We will make reasonable efforts to fulfill orders within the timeframes specified on our website. However, delivery times are estimates and may vary due to factors beyond our control.
We provide shipping services across the European Union. Shipping costs and delivery times vary depending on the destination and selected shipping method.
In accordance with EU consumer protection laws, you have the right to cancel your order within 14 days of receipt without giving any reason. Returned items must be in their original condition and packaging.
To initiate a return, please contact our customer service team at support@troopsihqo.life.
All content on our website and services, including but not limited to text, graphics, logos, images, software, and other materials, are the property of troopsihqo or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission. The troopsihqo name, logo, and all related marks are trademarks of troopsihqo B.V.
Any unauthorised use of our intellectual property may result in legal action and you may be held liable for damages.
Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection and use of your personal data as described in our Privacy Policy. We are committed to protecting your personal data in accordance with GDPR and applicable data protection laws.
Please review our Privacy Policy for detailed information about how we handle your personal data.
To the maximum extent permitted by law, troopsihqo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services.
Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid to troopsihqo for the specific service giving rise to the claim during the twelve (12) months preceding the claim.
This limitation of liability applies regardless of the legal theory on which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by applicable law.
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. troopsihqo disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or completely secure. You use our services at your own risk.
This disclaimer does not affect any statutory rights you may have as a consumer under applicable law.
You agree to indemnify, defend, and hold harmless troopsihqo, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
troopsihqo shall not be liable for any failure or delay in performance of our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, government actions, or technical failures.
In such cases, we will make reasonable efforts to notify you and resume performance as soon as reasonably possible.
These Terms remain in effect until terminated by either party. You may terminate your agreement with troopsihqo at any time by discontinuing your use of our services and closing your account.
troopsihqo may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms.
Upon termination, your right to use our services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Termination of your account may result in deletion of your account data, and troopsihqo shall have no obligation to retain such data.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.
Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands. However, we retain the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant jurisdiction.
If you are a consumer resident in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
The failure of either party to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
These Terms, together with our Privacy Policy and any other legal notices published by troopsihqo on our website, constitute the entire agreement between you and troopsihqo concerning our services.
These Terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and troopsihqo with respect to our services.
troopsihqo reserves the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date.
Your continued use of our services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our services.
We recommend that you review these Terms periodically to stay informed of any updates.
If you have any questions about these Terms of Service, please contact us:
Address: Vijverweg 162, 4890 LK Breda, North Brabant, Netherlands
Email: legal@troopsihqo.life
Phone: +31 302186901
Registration Number: 64173598
VAT Number: NL829641735B180